Make an Exchange or Return
Need a different size or color? Exchanges are always free. Prefer a refund instead? If you purchase Free Returns at checkout, you'll receive a return shipping label at no additional cost. If not, you'll pay a $9 restocking fee to cover the cost of your label. Start a return or exchange below to generate a prepaid U.S. return label.
Return & Exchange Policy
We accept returns of unwashed, unworn, and unused items within 30 days of delivery; sale items are final sale. Returns are processed within 7–14 business days, and you’ll receive a confirmation once complete.
Final Sale Policy
Monogrammed items are final sale and cannot be returned or exchanged.
We only accept returns and exchanges within the U.S. at this time.
Questions
Email us at cs@osoandme.com for any further questions.