Account
Returns & Exchanges
Make a Free Return by Mail
Click the button below to start a return or exchange for U.S. orders and generate a prepaid label.
Return & Exchange Policy
We accept the return and exchange of unwashed, unused items within 30 days of receipt.
Our warehouse will process your refund within 5-10 business days from the date we receive your return delivery. You’ll get a refund confirmation email as soon as we process it.
Final Sale Policy
Monogrammed items are final sale and cannot be returned or exchanged.
We only accept returns and exchanges within the U.S. at this time.
Questions
Call us at (415) 742-5168 or email thestore@osoandme.com for any further questions.